Terms of service

Welcome to JJ Collection. These Terms of Service ("Terms") govern your use of our website and services. By accessing our store or purchasing from us, you agree to comply with these Terms.

Please read them carefully before using our website.

1. General Conditions

By using our website, you confirm that:

  • You are at least 18 years old or using the site with parental permission

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any laws or regulations

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Services

  • All products are subject to availability

  • We reserve the right to limit quantities or discontinue any product

  • We may change prices or product details at any time without notice

  • We try our best to display product colors and images accurately, but actual results may vary due to screen differences

3. Orders & Payments

  • All orders are subject to confirmation and availability

  • We may cancel or refuse any order if fraud or unauthorized activity is suspected

  • You agree to provide accurate billing, shipping, and contact information

  • Payments must be completed before order processing

4. Shipping & Delivery

  • Delivery times are estimates and may vary due to location or courier issues

  • We are not responsible for delays caused by shipping companies or unforeseen circumstances

  • Customers must provide correct shipping details

5. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Please review that page for full details.

Due to hygiene reasons, certain items like undergarments may not be eligible for return unless defective.

6. Intellectual Property

All content on this website, including:

  • Images

  • Logos

  • Text

  • Designs

  • Graphics

belongs to JJ Collection and may not be copied, reproduced, or used without permission.

7. User Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Upload harmful or malicious content

  • Attempt to hack or disrupt the website

  • Provide false information

Violation may result in termination of service.

8. Limitation of Liability

We are not liable for:

  • Indirect or accidental damages

  • Loss of data or profits

  • Delays or service interruptions

All products and services are provided "as is" without warranties unless stated otherwise.

9. Third-Party Services

We may use third-party tools or services (such as payment gateways or couriers). We are not responsible for their policies or practices.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page. Continued use of the website means you accept the updated Terms.

11. Governing Law

These Terms shall be governed and interpreted according to the laws of Pakistan.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: jjcollection.outfit@gmail.com
📞 Phone: 03105304448
📍 Address: Near Caltex Pump, Taramri Chowk, Lehtrar Road, Islamabad